Bolzoom INC is committed to providing a worry-free shopping experience. If you are not satisfied with your automotive accessories (such as steering wheel covers, floor mats, car phone mounts, seat cushions, license plate frames, etc.), we offer a flexible return policy.
I. Return Eligibility
We accept return requests in the following situations:
The item has quality issues or is damaged
The wrong item was received or accessories are missing
Customer dissatisfaction (returns accepted)
✔ Important Note: Returns are accepted even if the item has been opened.
II. Return Timeframe
Return requests must be submitted within 30 days of receiving the item.
Requests submitted after this period may not be accepted.
III. Return Conditions
To ensure a smooth return process, please note:
The item remains substantially intact (suitable for resale/reprocessing)
Includes original packaging or acceptable alternative packaging
All accessories are included (if applicable)
IV. Return Process
Contact customer service to request a return
Receive return confirmation and instructions
Ship the item back according to the instructions
Refund processed after the warehouse confirms receipt
V. Return Address
Address: 616 POWDERHORN AVE SANTA ROSA, CA 95407
Email:
victor@bolzoom.shop
support@bolzoom.shop
Phone: (341) 667-2228
VI. Refund Information
Refunds are processed after the return is approved
Refunds typically appear in your account within 3–7 business days (depending on the payment method)
Original shipping costs (if applicable) may not be refunded
Bolzoom INC places customer satisfaction at the core of our business, striving to provide transparent and flexible after-sales support to ensure a worry-free shopping experience.